Terms & Conditions

Last updated: 4 October 2026

Shelf requests

This website lets you send a request for a made-to-measure shelf. Sending a request does not place an order or take payment. We will review the details and confirm availability, collection arrangements and the final price before any work begins.

Measurements and options

You are responsible for checking the measurements and options in your request. Timber is a natural material, so grain, colour and small variations will differ from the example images. Any estimate shown on the site is indicative until confirmed with you.

Fixings and installation

Fixings may be supplied for common wall types. You must check that the supplied fixing is suitable for your wall construction, surface condition and intended load, and follow the fixing manufacturer’s instructions. Plasterboard and unusual wall constructions may require a specialist fixing or a different installation method. The suitability and strength of the wall and installation remain your responsibility.

Collection

Collection is arranged in Mansfield, Nottinghamshire. We will confirm the collection details with you directly. No public collection address is provided on this website.

Contact

If you need to correct a request or ask a question, reply to the message we send you or use the contact details provided in our response.

These terms are intended as plain-language site information. Any substantive legal wording or additional consumer terms should be reviewed and confirmed by the site owner before relying on them.